SmartSAFE Home™ Duo
Service Plan
The SmartSAFE Home™ Duo is a home-based medical alert device designed to support an active and independent lifestyle for two users simultaneously.
In an emergency, simply press the built-in SOS button to be instantly connected to a professional operator, available 24/7 to dispatch the appropriate assistance.
The system also offers automatic fall detection and two buttons (one of the two with automatic fall detection). Compact and lightweight, the SmartSAFE Home™ Duo wearable is significantly smaller than many competing products and offers excellent water resistance.
It also monitors ambient room temperature and automatically alerts the monitoring center and caregivers if extreme conditions are detected, helping to protect the user
from environmental risks.
At SecurMEDIC®, we believe in putting our customers' peace of mind first. That’s why we don’t require long-term contracts—our clients
stay with us because of the quality and reliability of our service, not because they’re locked into an agreement. By offering a flexible, month-to-month subscription,
customers can enjoy our medical alert solutions with the freedom to cancel at any time, ensuring they’re always in control of their care and commitment. This flexibility
aligns with our mission to provide exceptional service and support to our clients when they need it most.
Use Cases
The SmartSAFE Home™ Duo is an ideal solution for households with two users. One of the included buttons features our automatic fall detection technology, making it especially beneficial for individuals at risk of falling or concerned about falls. This system offers a cost-effective way to ensure safety and peace of mind for both users.

Canada-wide 24/7 SecurMEDIC Monitoring & Assistance

2 X SOS Button (one with automatic fall detection)

Water Resistant Button (bath and shower)

2-Way Voice Communication

Ambient Temperature Monitoring
Included:

1 X In-Home Alert System

1 X SOS Button with Fall Detection

1 X SOS Button (standard)

4 X Bracelets

2 X Lanyard

1 X Power Supply

1 X Bracelet replacement tool

Automatic Fall Detection
Fall detection is still a developing technology, which means that sometimes false alert can occur. Additionally, we cannot guarantee that every serious fall will be detected as many variables come into play. Please read the user guide carefully for more information.Overview | |
Description | The SmartSAFE Home™ Duo provides dependable medical and SOS alerts for one or two simultaneous users, emergency assistance, and extreme temperature monitoring. |
Pricing | |
Monthly Services | $45/month |
Purchase Price | One-time programming fee $99.95 |
Service | |
24/7 Professionnal Monitoring | |
Cellular Enabled (plan is included) | |
Free Shipping | |
NO Contract | |
NO Landline Required | |
NO SmartPhone required | |
ULC Certified Professionnal Response Centers | All our agents and monitoring centers are based in Canada. |
Works across Canada | The base communicator can, for example, be taken to the chalet. |
Technical | |
Automatic Fall Detection | (For one of the two included buttons) |
Built-In GPS | |
Battery Life | Up to 24 months (for fall detection button) 5 to 7 years (for regular button) |
Integrated Rechargeable Battery | In the base communicator |
Integrated Voice Communication | |
Dimensions | 35mm x 30mm x 12mm (button) |
Weight | 12 grams |
Heart Rate Monitoring | |
Activity Monitoring | |
Local Weather | |
Blood Pressure | |
Body Temperature | |
Oxymetry (O2) |